Home / FAQs

What are the delivery times?

Once the order has been placed, we will proceed with the preparation and the quality control for your products! Typically, this process takes 1-3 days! Then, the product will be delivered within:

  • For orders coming from the USA: 5-15 days*
  • For orders coming from UK, CAN and AU: 5-17 days*
  • For orders coming from Europe: 7-20 days*
  • For orders coming other countries: 10-20 days*

Please bear in mind that orders placed over the weekend will be processed on the first following working day!

*Due to COVID-19 there may be some delays. We will always be ready to assist you in the best way.

Where do you ship to?

We ship to almost every country except: China, Singapore and some African countries

Do shipments have a tracking number?

For each order we provide a tracking number which makes it possible to track it 24/7

How long does it take to receive the tracking number?

Usually, you will receive your tracking number within 2 days! If the order was placed on the weekend, please estimate a delay of 2 days

How can I track my order?

You can track your order here

What is your return and refund policy?

100% satisfied or money back!! Here you can learn more about our policy.

Which types of payments do you accept?

We only accept electronic payments, which are processed on our site (SLL certificate)! You can easily pay with any type of card!

What is the payment currency?

 Each payment is processed in US dollars (USD)!

Where can I contact you?

You can contact us here